Location: Medina, Kingdom Of Saudi Arabia
About the role:
Following the announcement of flights resumption to Medina and in preparation for their operations in this market, they will be looking to recruit the role of Airport Services Agent in Ground Services.
You will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.
Specific accountabilities include:
Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
Assisting the Duty Officer in handling company materials and records
Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
Ensuring passengers are assisted smoothly through airport facilities
Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
Organizing check-in counters and coordinating documentation issues
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. There are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of their future, and build the life you want while being part of an international community. Their best is here and still to come. To them, impossible is only a challenge.
Join them as they dare to achieve what’s never been done before.
Qualifications:
About you:
The successful candidate will have:
High School Qualification
Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
Excellent communication skills with fluency in English language.
High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
High level of computer literacy
Excellent customer focus and service delivery.
Good interpersonal skills and strong team orientation
About Qatar Airways Group:
Their story started with four aircraft. Today, they deliver excellence across 12 different businesses coming together as one. They have grown fast, broken records and set trends that others follow. They don’t slow down by the fear of failure. Instead, they dare to achieve what’s never been done before. So whether you’re creating a unique experience for their customers or innovating behind the scenes, every person contributes to their proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
Interested?
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